Northwest Plastic Surgery Associates offers cosmetic and reconstructive procedures. Every aspect of our practice is planned with our patients in mind. Our staff, led by board-certified surgeon Stephen P. Hardy, is dedicated to providing you with an exceptional experience.View transcript
Dr. Hardy: I'm Dr. Stephen Hardy. I'm a plastic surgeon at Northwest Plastic Surgery here in Missoula, Montana. I've been practicing here for 18 years. I think the most important thing with every patient is act as though that person were your sister, your wife, your brother, your parent, your child. The building itself was designed in a sense that we didn't want it to look like a medical facility. We wanted it to have a more of a spa type of effect, a comforting effect so that it didn't have such a sterile environment. We wanted the patient to feel warm and welcomed. Angela: The staff at Northwest Plastic Surgery is amazing. We've had most of our staff here for multiple years. The thing that makes Dr. Hardy unique is that he truly cares for each patient as though they were a member of his family. He looks at each person as an individual and makes a plan for them as the individual that they are. Because even though they have the same concern as someone else, their solution is not going to be the same. Meagan: I decided to join the team at Northwest Plastic Surgery Associates because they have an incredible reputation around town. I've never heard one bad thing about Dr. Hardy. And I jumped at the chance to be able to come and work for him. I love what I do here. I get to do a lot of different things every day. And my days are never the same, and so I never get bored. Jennifer: One of my first visits to the clinic I actually felt like I was entering a spa. Very warm. Smelled very nice. Very clean, yet professional. I was most impressed with Dr. Hardy's academics and his extensive education as well as how engaged he was in our conversations of a patient to a physician. Jan: So I've known Dr. Hardy since he came to Missoula. What I like about this office is that I can call, they know who I am. They speak to me by my first name. They're very professional. And I was very lucky to have tremendous support from Dr. Hardy and from his staff. If I knew someone who needed Dr. Hardy's services, and I have also done this in the past, I would refer them without any hesitation. His professionalism and the way that he treats his patients is above and beyond what he needs to do. Angela: It's another reason why we consider our patients to be like family here, because they end up being family because they come for years and years, because they just find out, "Hey, I really love the way this makes me feel." And it's just a small little thing, and we love being here for them.